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Founder and Director of the Palladium Group, co-creator of the Balanced Scorecard and co-author with Dr Robert Kaplan of countless Harvard Business Review articles and five books including The Execution Premium: Linking Strategy to Operations for Competitive Advantage (2008). Dr Norton is voted as one of the “World’s 12 Most Influential Management Thinkers” by Sun Top Media’s Thinkers 50. |
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Strategy Execution and Performance Management
• Are you executing strategy better than your competitors?
• Does your management team focus on the most important and pressing issues?
• How well is your team focused on the key strategic priorities for your business?
• How well is your team prepared to meet the challenges of your industry?
• Is your organization agile and responsive to changing economic conditions?
• Are you able to use your data effectively to make adjustments to your strategy?
 In the current and future business environment effectively executing strategy will ensure that your organisation is ready to seize new opportunities as they arise. The Palladium Group, founded by Drs Robert Kaplan and David Norton, provides you with the latest thinking and proven methodology to enable you to guide your organisation in the right direction.
Executives all over the world agree and research shows, that almost ninety percent of organisations are in fact unable to execute the strategies they put in place.
Research also shows that organisations system have a seventy percent chance of outperforming their peer groups and drastically increase shareholder value.
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| In their latest book, The Execution Premium. Linking strategy to Operations for Competitive Advantage, Drs. Norton and Kaplan provide a comprehensive six stage management model designed to address one of management’s greatest challenges: how to link strategy formulation and planning, with operational execution. The model incorporates elements from the Balanced Scorecard and strategy map principles and practices. It is a practical approach that enables organisations to plan, execute, monitor, test and adapt their strategy assumptions in order to manage execution effectively.
The Execution Premium is based on synthesis of groundbreaking concepts and case studies from Strategy Execution Hall of Fame winners. It underscores how organisations using a formal strategy execution management system as part of their regular business process, consistently outperform their peers. It also shows how companies can establish strong linkages between strategy and operations so that employee’s everyday operational activities support strategic objectives. The model also introduces a new framework for management review meetings that clearly separates the operational review meetings, which solve short–term problems and monitor the improvement of key operational processes, from the meetings that review and improve strategy execution.
In this one day Forum, Dr. Norton describes how organisations have used the Balanced Scorecard Strategy Management System to achieve outstanding results.
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| Meet the speakers |
 Dr David Norton Founder and Director The Palladium Group
Dr David P. Norton is the world’s leading authority on strategic performance management. He is a co-founder and director of the Palladium Group and coauthor with Dr Robert Kaplan of numerous books and articles, including The Balanced Scorecard and most recently, The Execution Premium: Linking Strategy to Operations for Competitive Advantage. The Balanced Scorecard concept was selected by the editors of Harvard Business Review as one of the most influential management ideas of the past 75 years. Along with Dr Kaplan, Dr Norton was voted as one of the world’s 12 most influential thinkers by Sun Top Media’s “Thinkers 50”. Dr Norton was awarded the “Champion of Workplace Learning and Performance Award” by the American Society for Training and Development. |
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 Mr Matthew Tice
Managing Director
The Palladium Group,
Asia Pacific
Mr. Tice is entering his twelfth
year of managing Palladium in the Asia Pacific
region. Under his leadership, the Palladium
team has supported countless companies and
government organisations develop capabilities to
enable them to address their most challenging
strategy execution issues.
Matthew Tice, is a leading advisor to CEOs
across Asia Pacific focusing on strategy and
performance management, leadership, innovation
and governance. He is a seasoned executive with
extensive experience in the Telecommunications,
Energy, Government, Pharmaceuticals, and
Financial Services industries and has worked
closely as senior advisor with many of the
region’s leading organisations including BHP
Billiton, Toyota, Bank of Tokyo Mitsubishi, Canon,
Telstra, Merck and several national governments. |
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 Dr. Muneer
CEO and MD, CustomerLab
Muneer is a leading management
consultant and author based in
India and Dubai. He has over 20
years of management experience having worked
across industries and countries. He has worked
with GE, Ford, Saatchi, and Lowe before turning
advisor to companies. He has been working
with leading companies in the region including
Reliance, Dubal, Murugappa Group, LMW, Wipro
and TVS among others in driving performance
and innovation. He is on the board of the New
York based Medici Institute and also the Institute
for Competitiveness, Michael Porter’s India
initiative. He has written several highly popular
management columns across India and Middle
East in the areas of marketing and services. The
publications include The Economic Times, Khaleej
Times, Business Today, The Hindu Business Line,
Financial Express, Business World and many
others. He lectures to executives and MBA students
frequently. |
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| Event Agenda |
| 08.30 - 09.00 |
Registration |
| 09.00 - 09.10 |
Welcome - by Dr M Muneer, CEO and MD of Customerlab |
| 09.10 - 09.20 |
Introduction - Mr Matthew Tice, Managing Director, Palladium Group Asia Pacific |
| 09.20 - 10.15 |
Module #1: Overview: Managing Strategy is Managing Change
Dr David Norton, Founder, Palladium Group
Successful strategy execution requires two things:
(a) leadership that will mobilise the organisation and
(b) a process that assists leaders in the formulation, communication and motivation of the strategy.
Dr. Norton will discuss:
• The framework and principles of strategy management
• The six-stage management process
• The methodologies and tools used by leaders to manage change |
| 10.15 - 10.30 |
Networking Break and Morning Tea |
| 10.30 - 11.30 |
Module #2: Managing the Benefits through Cause
Dr David Norton, Founder, Palladium Group
The payoffs from successful strategy execution are measured in orders of magnitude. This session will discuss the experiences of BSC Hall of Fame companies and the results that they have achieved:
• The Hall of Fame experience
• Setting “BHAGs” (Big Hairy Audacious Goals)
• Achieving BHAGs
• Managing cause & effect |
| 11.30 - 12.15 |
Case Study: Infosys Technologies Limited Mr Sanjay Purohit, Vice President and Group Head, Planning and Assurance, Infosys Technologies Limited |
| 12.15 - 01.00 |
Lunch |
| 01.00 - 01.30 |
2011 Palladium Strategy Execution Hall of Fame Awards
Dr David Norton, Founder, Palladium Group
Mr Matthew Tice, Managing Director, Palladium Group Asia Pacific |
| 01.30 - 02.30 |
Module #3: Aligning the Organisation to The Strategy
Dr David Norton, Founder, Palladium Group
The secret to creating value from intangible assets is “alignment”. In this session, Dr. Norton will discuss how organisations achieve alignment in a variety of ways:
• Vertical alignment
• External alignment
• The importance of themes
• The politics of alignment |
| 02.30 - 03.00 |
Case Study: Hindustan Petroleum Corporation Limted
Mr Ashis Sen, Deputy General Manager, Hindustan Petroleum Corporation Limted |
| 03.00 - 03.15 |
Networking Break and Afternoon Tea |
| 03.15 - 04.15 |
Module #4: Creating Cross-Functional Governance
Dr David Norton, Founder, Palladium Group Strategy execution is a “team sport”. Functional silos present a major barrier to strategy execution. Cross-functional organisation approaches must be developed to break down these silos. Dr. Norton will discuss several emerging approaches that have proven effective in practice:
• A “Strategy Council” to provide leadership
• Theme Teams to manage change
• An Office of Strategy Management to manage process
• Toward an Integrated Governance Process |
| 04.15 - 04.45 |
Question and Answer Panel:
Dr David Norton, Founder, Palladium Group
Mr Matthew Tice, Managing Director, Palladium Group Asia Pacific
Mr T M Nagarajan, South East Asia Director, Palladium Group Asia Pacific
Mr Sanjay Purohit, Infosys Technologies Limited
Mr Ashis Sen, Hindustan Petroleum Corporation Limted |
| 04.45 - 05.00 |
Summary and Close
Mr T M Nagarajan, South East Asia Director, Palladium Group Asia Pacifi |
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| Who Should Attend |
| Palladium events attract the largest, most prestigious gatherings of executives committed to executing strategy and staying competitive by embracing a culture of innovative management techniques. This is a not-to-be-missed experience for Directors of Innovation, Strategy, Marketing and Sales, Customer Service, Business Development, Human Resources, General Managers, CEO’s, COO’s, Board members from large to mid size organisations in the private, public or government sectors. |
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“As North Delhi Power Limited (NDPL) grows and competition seeps into the power distribution sector, our ability to continually execute strategy through the use of the BSC will be the cornerstone of our success”.
Sunil Wadhwa
CEO,
North Delhi Power Limited (NDPL) |
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“While we were conscious of the benefits of the Balanced Scorecard when we began implementing it three years back, we are extremely pleased that it has helped us achieve significant improvements in our overall performance. I am quite positive that the BSC will play an important part in our objective to become a world-class organisation”.
Ravi Kant
Executive Director Tata Motors, India |
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| Register today for this unique opportunity to hear one
of the world’s top management thought leaders! |
| Delegate Fees Please indicate your registration selection: |
| Early Bird Expires Monday, 23 May, 2011, 27,000 INR* |
| Full Fee After Monday, 23 May, 2011, 30,000 INR* |
| Group Fee Group Fee of 4 delegates 90,000 INR* |
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| *10.3% service tax extra |
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| How to pay? |
The registration fee covers for the full seminar, study materials, breakout sessions, case studies, refreshments, lunch and interaction with the speakers and delegates.
To register please send the delegate name, designation, organization, address, tel, fax and email ID by email to info@imgyan.com and send payments by DD or cheque favoring Innovative Media, F-07, Golden Orchid, 10/8, Kasturba Road, Bangalore-560001.
To know more about early bird discounts, group discounts and CII/FICCI/IHRD/MSME/NHRD discounts, please contact 080 22231550 or email info@imgyan.com |
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 Click here to download Delegate Information form |
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| Payment |
CONDITIONS: Upon receipt of payment your place will automatically be reserved. To be eligible for the Early Bird rate both registration and payment must be processed prior to 23 May, 2011.
After this date registrations will be processed at the applicable regular rate. All registrations will be processed in INR. All Bank administration/ provision charges will be borne by payer.
CANCELLATIONS: If you are unable to attend, a substitute is welcome at no extra charge. Please notify us in writing as soon as possible at info@imgyan.com Registered delegates who do not attend will still be liable for the full fee. Palladium reserves the right to refuse entry. Palladium reserves the right to cancel and / or postpone the event due to unforeseen circumstances. Some speakers or topic changes may occur.
LIABILITY: Palladium Group shall not be held liable for personal losses or damage of private property of registered participants of the Forum. Participants should make their own arrangements with respect to personal insurance. In the event of travel disruptions, for any reason, the organisers will be not be responsible for any loss incurred by participants. |
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| FURTHER INFORMATION: For more information about this event, please contact 080 22231550 or email info@imgyan.com Agenda subject to change. Registrations close 16 June, 2011. As places are limited, reservations will be taken on a first come first serve basis. |
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